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Kitchen guide

Publish and share a weekly menu

Build a week, check the deadline, and share the published menu.

Build the week

Open Weeks and create a draft week, or copy an existing week as a starting point. Select the meals and review quantities, prices, and any availability limits.

Check the ordering window, cutoff time, and fulfillment details before publishing. The schedule uses your kitchen’s time zone.

Review before publishing

Publishing freezes the menu’s meal information and pricing for that week. Changes to your meal library or pricing defaults do not rewrite an already published menu.

Use the publish review to resolve any warnings, then publish when the menu is ready for customers.

Share with customers

Open the published week’s Share page to copy the storefront link or caption and download menu graphics. You choose where to share them; PrepRail does not post to your social accounts.

Customer email preferences and account readiness affect who receives optional menu announcements. The storefront link is also available from your workspace.

A little more help

Talk to the right team

A customer’s order

Check the week’s Orders and Hand-off views for payment and fulfillment details. For an app issue preventing you from helping a customer, contact PrepRail.

A technical problem

Include the page, the error you see, and what you were trying to do. Never include passwords, reset links, or card details.

Direct PrepRail support is not available here yet. These guides are available without signing in.

Contact options and reporting a concern