Review the current week
Open a week and use Orders to review customer selections and payment status. Customers can update confirmed orders or skip before ordering closes.
Use Customers for customer details and plan settings. Review the effect of any pause or plan change before confirming it; published weekly terms may differ from current defaults.
At cutoff
Ordering closes and eligible confirmed orders enter payment processing. Recurring Chef’s choice only applies when the customer has the required active permission.
Review the week’s Summary and Activity for payment or processing issues. An unpaid order is not automatically included in production lists.
Handle an exception
Use the order’s available actions for manual or late orders. Follow the limits and required reasons shown by the app; availability depends on the order and payment state.
If an order needs changing after cutoff, check its production and packing state as well as its payment state. Do not assume a payment action also changes what the kitchen will prepare.