Start with the week’s kitchen lists
After cutoff, open Prep in the week workspace. Review cooking and shopping lists and resolve any production warnings before using the counts.
Unpaid orders are excluded unless you explicitly include one. Complimentary and offline orders may also appear in production, so use the app’s lists rather than estimating from card payments alone.
Check each packed order
Use the packing checklist to check the order’s items before marking it packed. Print labels or packing slips from the available print actions when needed.
Record missing or substituted items and any required customer follow-up. If a packed order needs changes, use the reopen action and provide the reason before adjusting it.
Complete the handoff
Use Hand-off to work through pickup and delivery orders. Check the recorded address and instructions, then mark the handoff when it has actually happened.
Keep customers informed directly about delivery changes. PrepRail records fulfillment actions; it does not provide live driver tracking.