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Customer guide

Manage automatic Chef’s choice orders

Review your permission, turn automatic ordering off, and stay in control.

Choose whether to enroll

Where your kitchen offers recurring Chef’s choice, Account shows the terms to review before you give separate permission for automatic meal selection and charges. A saved card is not permission to enroll.

Read the price and schedule shown in the offer. Keep the acknowledgment email for your records. Without active permission, choose and confirm your own meals to order.

Skip, cancel, or renew

Use Skip this week before cutoff for a one-week break, or Cancel automatic orders in Account to stop recurring selection. Orders already processing may complete, and explicitly confirmed orders must be skipped separately.

Permission expires and may need renewal. Follow the prompt in Account to review the current terms; do not assume an expired permission will keep ordering for you.

A little more help

Talk to the right team

An order or a meal

For food, allergies, pickup, delivery, or refunds, contact your kitchen using the contact link in its storefront footer.

A technical problem

Include the page, the error you see, and what you were trying to do. Never include passwords, reset links, or card details.

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Contact options and reporting a concern